Summer Break 2020
From the 6th of August until the 12th of August (inclusive), Really Well Made will be on a Summer Break.
In Scandinavian tradition we have chosen to set aside a week or two each Summer to give staff a much needed rest. During this period we will have very limited staffing - purely dedicated to processing existing orders and new shipment arrivals from our manufacturers. As such new orders may take slightly longer than usual to reach you, and responses to new enquires may not be answered until the 13th of August. Please use the information on our website as much as you can and try to contact us only if your enquiry is urgent.
2020 has been a difficult year for many of us; even businesses that are weathering this period well, have had their own challenges to adapt to. Since the beginning of April we have been processing a 50-60% higher order volume than usual and keeping our high standards of customer service and quick response/delivery times has been difficult at times. Hopefully we have managed to keep you happy and informed throughout.
At this time we would also like to thank you for your ongoing support. As a small independent business (which does not advertise), we grow through word of mouth and loyal customers who return time and time again. If you do have the time to write a short product and service review, this is very helpful for us and other customers. You can do so by opting into our marketing when placing an order or using Google reviews.
Lewis and Clare